Document the issue
Take clear photos or screenshots, note dates and times, and keep relevant app messages available.
Disputes
If something goes wrong, keep the facts clear.
ToolsForUse may use rental details, messages, photos, and support/admin review to understand issues. The goal is a neutral review based on available information.
Communicate in the app
Use ToolsForUse messages when possible so rental details and agreements are easier to review.
Contact support
If you need help, contact KB Appworks or use the app support paths. Include concise evidence and the rental context.
Review may be needed
Support or admin review may be used for some issues. Wording, timing, photos, and payment records may all matter.